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Coverage information

Insurance & TPA Providers

Asha Cancer Institute works with patients using health insurance, TPA-administered plans, and government health schemes for cancer treatment. Confirm your policy details and pre-authorisation steps with the admissions team before admission to avoid delays.

Government health schemes

Public schemes referenced on our service pages

The schemes below are mentioned across Asha Cancer Institute service pages. Eligibility, empanelment status, and covered services must be confirmed with the hospital admin team for each patient before treatment.

Swasthya Sathi

West Bengal government health scheme for eligible residents. Coverage, eligibility, and empanelment should be confirmed with the hospital team before treatment planning.

Ayushman Bharat / PM-JAY

Central government scheme for eligible beneficiaries. Applicable cover depends on entitlement, scheme documents, and current hospital empanelment status.

Insurance & TPA partners

Empaneled providers

Empanelment status changes over time. The authoritative list is maintained by the hospital admissions team — please contact them with your specific insurer or TPA before admission.

Insurance companies

  • Aditya Birla Health Insurance
  • Bajaj Allianz General Insurance Company
  • Care Health Insurance Ltd.
  • Cholamandalam MS General Insurance Co. Ltd.
  • Generali Central Insurance Company Limited
  • Go Digit General Insurance Ltd.
  • HDFC ERGO Health Insurance Ltd.
  • Iffco Tokio General Insurance Co. Ltd.
  • Manipal Cigna Health Insurance
  • National Insurance Company Ltd.
  • Navi General Insurance Ltd.
  • New India Assurance Company Ltd.
  • Niva Bupa Health Insurance Company
  • Oriental Insurance Company Ltd.
  • Reliance General Insurance Company Ltd.
  • Royal Sundaram General Insurance
  • SBI General Health Insurance Ltd.
  • Star Health & Allied Insurance Company Ltd.
  • TATA AIG Health Insurance
  • United India Insurance Company Ltd.
  • Universal Sompo General Insurance Co. Ltd.

TPA providers

  • Ericson Insurance TPA Pvt. Ltd.
  • Family Health Plan Insurance TPA Limited
  • Genins India Insurance TPA Ltd.
  • Health Assist TPA
  • Health India Insurance TPA Service Pvt. Ltd.
  • Health Insurance TPA Pvt. Ltd.
  • Heritage Health Insurance TPA Pvt. Ltd.
  • MDIndia Health Services (TPA) Ltd.
  • Medi Assist Insurance TPA Pvt. Ltd.
  • Medsave Health Insurance TPA Ltd.
  • Paramount Health Services & Insurance TPA Pvt. Ltd.
  • VIDAL HEALTH Insurance TPA
  • Volo Health Insurance TPA Pvt. Ltd.
How cashless works

Typical cashless process

  1. 1

    Share policy details early

    Inform the admissions team about your insurance or scheme before admission. Share the policy copy, ID card, and any pre-authorisation requirements.

  2. 2

    Pre-authorisation request

    The hospital raises a pre-authorisation request with the insurer or TPA based on the treatment plan. Approval timelines vary by provider.

  3. 3

    Treatment and documentation

    Treatment proceeds once authorisation is received. Clinical notes, investigations, and discharge summaries are collected for the claim file.

  4. 4

    Final claim and settlement

    The final claim is submitted at discharge. Any amount outside the approved cover or policy limits is payable by the patient.

Timelines and specific steps vary by insurer and policy. Please verify the process with your TPA or insurer for your plan.

Documents to carry

What to bring to admissions

Having the right documents ready reduces waiting time at admission and avoids pre-authorisation delays. Bring originals and photocopies where possible.

  • Insurance policy copy and ID card
  • Government photo ID (Aadhaar, Voter ID, or similar)
  • Scheme beneficiary card (Swasthya Sathi / PM-JAY) where applicable
  • Previous prescriptions, reports, and imaging relevant to the current diagnosis
  • Referral letter from the treating doctor (if required by your plan)
  • Employer or corporate authorisation letter (for group policies, if applicable)
Frequently asked

Insurance questions

How do I confirm if my insurance is accepted at Asha Cancer Institute?

Call or WhatsApp the admissions team with your policy details before planning admission. The team will confirm empanelment status and any pre-authorisation steps required for your specific policy.

Can I use Swasthya Sathi or Ayushman Bharat for cancer treatment here?

Government scheme cover depends on beneficiary eligibility and current hospital empanelment. Please contact the hospital admin team with your scheme documents before treatment planning so eligibility and covered services can be confirmed.

Is cashless treatment guaranteed if my insurer is empaneled?

Empanelment allows cashless claims to be processed, but approval for a specific treatment depends on the insurer or TPA's review of the clinical plan, policy terms, sub-limits, and pre-existing disease clauses.

What if cashless is denied or only partially approved?

In such cases treatment can proceed on a reimbursement basis. Patients settle the bill at discharge and file the claim with their insurer using the hospital's discharge summary, bills, and reports.

Does the hospital help with claim paperwork?

The admissions and billing desks can share the clinical documents required for claim filing. Final claim submission with the insurer is typically the patient's or TPA coordinator's responsibility, depending on your plan.

Are all cancer treatments covered by insurance?

Coverage varies by policy. Some plans exclude specific treatments, consumables, or sub-categories (for example day-care procedures or supportive therapies). Please read your policy wording or ask the insurer for specifics.

Not sure if your plan covers treatment?

Share your policy or scheme details with the admissions team. The team will confirm empanelment status, likely pre-authorisation timeline, and what documents to carry before your visit.